j7j Privacy Policy

j7j operates the online casino and sports betting platform accessible at j7j.onl, serving players based in Bangladesh. Throughout this Policy, "j7j", "we", "us", and "our" refer to the operator of j7j.onl. "You" and "your" refer to any individual who accesses, registers with, or uses any part of the j7j platform.

j7j acts as the data controller in respect of personal information collected through the platform. If you have any questions about how we process your data, you may contact us at [email protected].

j7j collects personal data in two principal ways: information you provide to us directly, and information we gather automatically when you use the platform.

Information you provide directly:

Information collected automatically:

• IP address and approximate geographic location (country/city level).
• Device type, operating system version, and browser type.
• Pages visited on j7j.onl, time spent on each page, and navigation paths.
• Game session data: games played, wagers placed, session duration, and outcomes.
• Cookies and similar tracking technologies (see Section 7 below).

j7j processes personal data only for specific, legitimate purposes. The primary purposes for which we use your information are as follows:

• Account creation and management: To register your player account, verify your identity, and maintain your account throughout your relationship with j7j.
• Service delivery: To provide access to games, process bets, credit winnings, and facilitate deposits and withdrawals via bKash, Nagad, Rocket, and other accepted payment methods.
• Age and identity verification: To confirm that you meet the 21+ age requirement and that the identity you have provided is accurate — a legal and regulatory obligation for any gambling platform.
• Anti-fraud and security: To detect, investigate, and prevent fraudulent transactions, account abuse, money laundering, and other illegal activities that could harm the platform or its players.
• Customer support: To respond to your queries, complaints, and requests in an accurate and timely manner.
• Responsible gaming: To monitor gaming patterns that may indicate problem gambling behaviour and to apply player-requested limits, time-outs, or self-exclusions.
• Legal compliance: To meet applicable legal obligations, respond to lawful requests from authorities, and enforce our Terms & Conditions.
• Platform improvement: To analyse aggregate, anonymised usage data to improve the performance, stability, and user experience of the j7j platform.
• Marketing communications: To send you promotional offers and bonus notifications — but only where you have given explicit consent to receive such communications. You may opt out at any time.

j7j will not use your personal data for any purpose that is incompatible with those described above without first notifying you and, where required, obtaining your consent.

j7j does not sell, rent, or trade your personal data with third parties for their own marketing purposes. We may, however, share your information with the following categories of recipients where it is necessary to deliver our services or fulfil legal obligations:

• Payment processors: bKash, Nagad, Rocket, Upay, Dutch-Bangla Bank, BRAC Bank, City Bank, Islami Bank, Sonali Bank, Visa, and Mastercard — solely to process transactions you initiate.
• Game providers: Certified third-party suppliers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi receive the session data necessary to deliver their games and verify fair play.
• Identity verification services: Third-party KYC providers who assist us in verifying the authenticity of documents you submit during account verification.
• IT and hosting providers: Trusted infrastructure partners who host and maintain the j7j platform under strict data processing agreements that prohibit them from using your data for any other purpose.
• Legal and regulatory authorities: Courts, law enforcement agencies, or regulatory bodies when we are required by law to disclose information, or when disclosure is necessary to protect the rights and safety of j7j, its players, or the public.

Any third party that receives personal data from j7j is contractually required to maintain appropriate technical and organisational security measures and to use that data only for the specified purpose.

j7j retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable law. Our general retention periods are as follows:

• Active account data: Retained for the full duration of your account being open and active on the j7j platform.
• Transaction records: Retained for a minimum of five (5) years following the date of the transaction, in accordance with financial record-keeping obligations.
• KYC and identity documents: Retained for a minimum of five (5) years following account closure.
• Support communications: Retained for two (2) years from the date of the last interaction, for quality assurance and dispute resolution purposes.
• Marketing consent records: Retained for the duration of your consent, plus an additional period as required to demonstrate compliance.

When data is no longer required, j7j will securely delete or anonymise it in accordance with our internal data lifecycle procedures. Anonymised, aggregate data (which cannot identify any individual) may be retained indefinitely for statistical and analytical purposes.

j7j takes the security of your personal data seriously and implements a layered set of technical and organisational measures to protect it against unauthorised access, disclosure, alteration, or destruction:

• SSL/TLS encryption: All data in transit between your browser or app and our servers is encrypted using current industry-standard protocols.
• Encrypted storage: Sensitive data at rest — including identity documents and payment references — is stored in encrypted form.
• Access controls: Access to personal data within j7j's systems is restricted to authorised personnel on a strict need-to-know basis, with role-based access policies and multi-factor authentication for administrative access.
• Regular security reviews: Our platform and infrastructure undergo periodic security assessments to identify and remediate vulnerabilities.
• Incident response: j7j maintains a data breach response procedure. In the event of a breach that is likely to result in a risk to your rights, we will notify affected users promptly.

While we take every reasonable precaution, no system is completely immune to risk. You are also responsible for keeping your account credentials confidential. If you suspect unauthorised access to your account, contact us immediately at [email protected].

j7j uses cookies and similar technologies to operate and improve the platform. A cookie is a small text file placed on your device when you visit j7j.onl. The categories of cookies we use are:

• Strictly necessary cookies: Required for the platform to function correctly — for example, keeping you logged in during a session. These cannot be disabled without breaking core functionality.
• Performance and analytics cookies: Used to collect anonymised data about how players navigate the platform, allowing us to identify and fix usability issues and improve page performance.
• Functional cookies: Remember your preferences (such as language and display settings) to personalise your experience.
• Session security cookies: Help us detect unusual account activity and protect against session hijacking and cross-site request forgery attacks.

j7j does not use third-party advertising or behavioural tracking cookies. You may adjust cookie settings through your browser. Note that disabling strictly necessary cookies may prevent certain features of j7j from working correctly.

As a player on the j7j platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with your full name and the specific request. We will respond within five (5) business days.

The j7j platform is strictly for adults aged 21 and above. We do not knowingly collect or process personal data from individuals under the age of 21. If we become aware that we have inadvertently collected data from an underage person, we will delete that data immediately and close the associated account.

If you believe that an underage individual has registered on j7j, please notify us immediately at [email protected] so we can investigate and take appropriate action without delay.

j7j reserves the right to update or revise this Privacy Policy at any time. When we make material changes, we will update the "Last updated" date at the top of this page. We may also notify registered players via email or an in-platform message where changes are significant.

Your continued use of the j7j platform following the publication of a revised Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically to stay informed about how we protect your information.

For any questions, concerns, or requests relating to this Privacy Policy or how j7j processes your personal data, please reach out to our support team: